November 22, 2014

How to remove the-official-survey.com popup virus

the-official-survey.com popups are brought to you by an adware which is known as the-official-survey.com virus. it silently lies within your web browser and causes your Firefox or Chrome to display annoying survey ads. the the-official-survey.com pop-ups load paid/commercial surveys that will ask you to participate by answering some simple questions. This thing gets nothing to you but the creators of this virus will surely earn reward from third parties who held those surveys. Besides this, the-official-survey.com virus will keep recording your online interests, tracks your activities on the web and logs your sensitive information. It is an open attack to your privacy which is offended by the-official-survey.com malware. You should uninstall this bug and block its survey ads from popping up on your screen.

Common Symptoms of the-official-survey.com infection:
This kind of malwares usually change your Homepage, Search provider, Desktop Background.
They can display bunch of unstoppable pop-ups advertisements.
Computer performs slower then usual, browser may crash over and over.
Strange websites are automatically opened on the computer after a frequent interval.
Disabled Folder options, Task manager, Registry editing tools.
Advertisements from stranger companies start to appear out of nowhere.
Unexpected browser behaviors such as URL/link redirects.
Unwanted and unknown Plugin/extension or add-ons attached with browser.
Useless shortcuts on desktop or creepy websites added to favorites/bookmarks without your knowledge.


How to uninstall the-official-survey.com

Remove toolbars, plugins, extensions, add-ons
Internet Explorer and Mozilla Firefox users:
Go to TOOLS and then click MANAGE ADD-ON, From there, select Extensions, Toolbars and remove the the-official-survey.com if found. Make sure Google is set as default search Provider.

Google Chrome Users:
Click SETTINGS icon and select SETTINGS, then open Extensions, toolbar, search provider options, remove the the-official-survey.com if listed there. Make sure Google is set as default search Provider.

Uninstall from Control Panel
Open CONTROL PANEL, then ADD/REMOVE PROGRAMS or “Programs and Features”, now lookup for the-official-survey.com and uninstall if it is listed.

How to delete the-official-survey.com manually:
If the malware did not go away after uninstall procedure, try these steps. Please note, the manual removal method is a bit complex and it can go wrong if you perform its tasks incorrectly. It is advised to run an automatic virus removal software for safe and easy solutions. However, if you are good with Manual removal, do the steps below.

Possibly corrupt registry keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = 1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “DisableTaskMgr” = 1

Delete files:
Open then following folders or search for the-official-survey.com in My Computer and delete if found files associated with this bug.

C:\program files
%AllUsersProfile%\Application Data\
%AllUsersProfile%\

the-official-survey.com virus removal tool
It is always good and safe to use an automatic software to detect and eliminate viruses and malwares. The programs below are best for removing malwares.

1: Malware Bytes (Mbam)

2: Hitman